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Hubs

Pinning content to a hub

Pin a useful reply, or documents and folders from your library, so every chat in the hub can use them.

Step 1

Pin a reply from a hub chat

Under a reply in a hub chat, press the pin icon; its tooltip reads Pin to hub. It only appears in hub chats, never in your regular ones.

1Pin a reply from a hub chat
Press goes out on 3 March, retail on 10 March, and the launch event is on 14 March.
3:42 PM

Step 2

Give it a title

The Pin to hub window asks for a Document title, filled in from the start of the reply, up to 100 characters. Press Pin to hub and the reply is saved as a document and pinned to the hub in one step.

2Give it a title

Pin to hub

This response will be saved as a document and pinned to this hub's context.

Document title

Launch timeline summary
CancelPin to hub

Step 3

Pinned replies stand out

A pinned reply's pin turns indigo and filled. Press it again to unpin; you are asked to confirm, and the saved document stays where it is.

3Pinned replies stand out
Press goes out on 3 March, retail on 10 March, and the launch event is on 14 March.
3:42 PM

Step 4

Pin from your library

Open the hub's Files tab and press Add. Pick documents or whole folders in the window that opens and press Pin selected. Nothing is copied; the hub links to them. While nothing is pinned yet, the tab shows large From library and Upload file buttons instead. You can only pin documents and folders you can open yourself; anything else is refused.

4Pin from your library

Product Launch

Everything for the spring launch

5 chats·Active 2h ago
ManageNew chat
ChatsTeam2Files

Pinned Resources

UploadAdd
PDFBrand guidelines.pdf
DOCXLaunch plan.docx
DIRResearch

Step 5

Choose what to pin

The picker is the same one the chat composer uses, with search, your folder tree and Select folder for a whole folder.

5Choose what to pin

Select Files

Search docs & folders...
Esc
Sort:NameDate
Research✓ Folder
PDFBrand guidelines.pdf
Depth:FocusedBalancedDeepGood for most questions

2 selected

Clear
Pin selected (2)

Step 6

Or upload a file

Upload adds files from your computer that live only in this hub, marked Local; each can be up to 150 MB, or 50 MB for spreadsheets and images. Editors and admins can add, upload and unpin; an uploaded file can be deleted by an admin or by whoever uploaded it.

6Or upload a file

Product Launch

Everything for the spring launch

5 chats·Active 2h ago
ManageNew chat
ChatsTeam2Files

Pinned Resources

UploadAdd
PDFBrand guidelines.pdf
DOCXLaunch plan.docx
DIRResearch

Step 7

Where pinned content is used

Everything pinned is part of the hub's shared context. It shows in the Files tab, where folders expand to their files and documents open for preview, and under Always included when a new chat in the hub is set up. When someone chats in the hub, the AI only reads the pinned files that person can open.

7Where pinned content is used

New chat in Product Launch

Configure context for this chat

Always included

Hub instructions
Pinned folder
Brand guidelines.pdf

Hub chat context

Every chat in Product Launch right now will be searched for relevant context automatically. Chats started later can be added from Context.

Who can see it

Just mePrivate to youShare with hubMembers can open it and chat with the AI too

Persona

Hub default
Default📘Guide⚖️Legal reviewer

All hub chats included

CancelStart chat

Step 8

Unpinning keeps the document

Remove an item from the Files tab with its cross, or unpin a reply. Only the link to the hub goes; the document itself stays in your library. Pins already on the hub are not checked again, so unpinning always works, even for a pin someone else added.

8Unpinning keeps the document

Unpin from hub

Remove this response from the hub's resources? The saved document will remain, but it will no longer be pinned to this hub.
Unpin