Hubs
Inside a hub: Chats, Team, Files and Manage
What each part of a hub's workspace is for, and who can do what in it.
Step 1
Open a hub
Press Open hub, or the hub's name, on its card in the overview, or a hub in the Hubs panel. The header shows the hub's icon, name, description and activity, with Manage and, for hub admins, New chat on the right. Three tabs sit underneath: Chats, Team and Files.
Product Launch
Everything for the spring launch
Chats
Projects2
+ New projectPress kit
2OpenRetail partners
3OpenStep 2
Chats: every conversation in the hub
The full list of the hub's chats, plus its projects. The search box at the top looks through every message in every chat here, and the Team threads too.
Product Launch
Everything for the spring launch
Chats
Projects2
+ New projectPress kit
2OpenRetail partners
3OpenStep 3
New chat
Hub owners, admins and editors start a chat with New chat in the header. A short setup step opens first, where you choose what the chat may draw on and who can see it. See Starting a new chat inside a hub.
Product Launch
Everything for the spring launch
Chats
Projects2
+ New projectPress kit
2OpenRetail partners
3OpenStep 4
Team: talk to the people in the hub
A live chat for the hub's members, organised into threads, with the unread count on the tab. Everyone in the hub can read it; editors and admins can post. Mention a colleague with @ and bring Secretary in when you need it. See Team chat inside a hub.
Product Launch
Everything for the spring launch
Threads
Welcome
Sam: Kick-off is Monday at 10
Launch date
Priya: Can we move it a week?
Step 5
Files: what every chat in the hub can see
Pinned Resources are documents and folders every chat in the hub uses as context. Add pins documents or folders from your library; Upload adds a file that lives only in this hub. Editors and admins can change them.
Product Launch
Everything for the spring launch
Pinned Resources
Step 6
Manage: members
Manage in the header opens one page with three sections you can open and close. Members lists everyone with their role. Admins add people, change roles, remove members and resend or cancel pending invites. Removing someone else asks you to confirm first, and they lose access straight away; you can invite them again later. Anyone but the owner can leave with Leave beside their own name; Secretary asks you to confirm, and the owner and admins get a notification.
Product Launch
Everything for the spring launch
Step 7
Manage: settings
Settings holds the hub's name, description, colour and icon, its instructions and brief (Generate drafts a brief for you), and the AI defaults: model, custom temperature and persona, saved together with Save changes. Only hub admins can change them; others see them read-only. The Danger Zone at the bottom, shown to the hub's owner, moves the hub to Trash, where it can be restored for 30 days.
Product Launch
Everything for the spring launch
Instructions
AI Defaults
Danger Zone
Delete hub
Moves this hub and its chats to Trash, where you can restore it for 30 days.
Step 8
Manage: usage
Usage shows the hub's AI responses, tokens and chats, by model and, for admins, by member.
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Everything for the spring launch
Step 9
Roles inside a hub
Hub roles are separate from your organisation role. A Viewer can read. An Editor can also start hub chats and move their own chats in, post in Team and in chats shared with the hub, start projects and Team threads, and pin or upload files. An Admin can also manage members and settings. The person who created the hub is its owner, and their role chip in Members reads Owner. They are the only one who can delete it, and can hand that over with Make owner.
Product Launch
Everything for the spring launch
Try it in Secretary, or create an account to get started.
Related guides
Creating a hub
Set up a workspace with its own instructions, brief, model and persona for a project or a team.
Finding and switching between hubs
Where your hubs live, how to open one, and how to move a chat into a hub.
Browsing all your hubs at once
The Hubs overview shows every hub as a card, searches every hub's chats at once, and keeps archived hubs.