Hubs
Starting a new chat inside a hub
Every new hub chat starts with a short setup: what it may draw on, who can see it, and which persona answers.
Step 1
Press New chat
Hub owners, admins and editors start a chat with New chat in the hub's header, on its Chats tab, in the hub's menu, or under the hub in the Hubs panel. Viewers do not see it; they follow the chats shared with the hub.
Product Launch
Everything for the spring launch
Chats
Projects2
+ New projectPress kit
2OpenRetail partners
3OpenStep 2
What is always included
The New chat window opens. At the top, Always included lists the hub instructions, with a switch to turn them off for this chat, and every pinned folder, document and uploaded file from the hub's Files tab.
New chat in Product Launch
Configure context for this chat
Always included
Hub chat context
Every chat in Product Launch right now will be searched for relevant context automatically. Chats started later can be added from Context.
Who can see it
Persona
Hub defaultAll hub chats included
Step 3
All chats or specific ones
Hub chat context decides which other chats in the hub the AI may draw on. All chats, the default, lets it search every chat in the hub as it is now. Specific chats lists them with a short summary each, so you tick only the ones that matter.
New chat in Product Launch
Configure context for this chat
Always included
Hub chat context
Launch timeline
Dates for press, retail and the launch event, with owners.
2h ago
Pricing options
Relevant messages will be searched
1d ago
Who can see it
Persona
Hub default1 chat selected
Step 4
Who can see it
Just me keeps the chat private to you. Share with hub lets every member open it; editors and admins can also chat with the AI in it, viewers can follow along. You can change this later from the chat's menu with Make visible to hub or Make private.
New chat in Product Launch
Configure context for this chat
Always included
Hub chat context
Every chat in Product Launch right now will be searched for relevant context automatically. Chats started later can be added from Context.
Who can see it
Persona
Hub defaultAll hub chats included
Step 5
Pick a persona
The hub's default persona is pre-selected and marked Hub default, as long as you can use it. Choose another or Default for none. The persona can still be switched inside the chat.
New chat in Product Launch
Configure context for this chat
Always included
Hub chat context
Every chat in Product Launch right now will be searched for relevant context automatically. Chats started later can be added from Context.
Who can see it
Persona
Hub defaultAll hub chats included
Step 6
Start chat
Press Start chat, in the hub's colour. The footer sums up the context you chose. The chat opens and appears under the hub.
New chat in Product Launch
Configure context for this chat
Always included
Hub chat context
Every chat in Product Launch right now will be searched for relevant context automatically. Chats started later can be added from Context.
Who can see it
Persona
Hub defaultAll hub chats included
Step 7
Change the context later
Above an open hub chat, a breadcrumb shows Hubs, the hub and the chat. Context at its right end reopens the window as Chat context, without the visibility and persona sections, and Save applies your changes. On a phone the breadcrumb is hidden.
Step 8
Switch hub instructions per chat
In the chat header, the green Instructions switch turns the hub instructions off or on for this chat alone, next to the Memory switch.
Launch timeline
Step 9
Where the chat lives
Hub chats appear under their hub, not in your Chats list. A people icon marks one shared with the hub.
Product Launch
6 chats
Launch timeline
Just now
Pricing options
1d ago
Try it in Secretary, or create an account to get started.
Related guides
Creating a hub
Set up a workspace with its own instructions, brief, model and persona for a project or a team.
Finding and switching between hubs
Where your hubs live, how to open one, and how to move a chat into a hub.
Inside a hub: Chats, Team, Files and Manage
What each part of a hub's workspace is for, and who can do what in it.