Documents & Folders
Your own folder and Shared with me
Where your personal files live, who else can see them, and where files others share with you show up.
Step 1
Your own folder
Everyone gets a folder with their own name inside the Users folder, made automatically the first time they open Documents. Open Users in the Folders panel to find yours. If you upload or save something from Home and you are not an Owner or Admin, this is where it goes.
Folders
Step 2
Who can see it
Your folder starts restricted to you, which is why it has a lock. Your organisation's Owner and Admins can also open it. To let a colleague see one file from it, share that file on its own; see Sharing access to an individual document.
Alex Johnson
Direct access (1)
Alex Johnson
alex@example.com
Step 3
It is always there
Use it like any other folder: upload, make subfolders, chat about it. It cannot be renamed, moved, deleted or have its access changed, so those are missing from its menu. The Users folder itself is locked for everyone.
Alex Johnson
7 files
Step 4
Shared with me
Shared with me, below your folders in the Folders panel, lists folders and files someone gave you that sit in a folder you cannot open yourself. Anything shared inside a folder you can already open just shows up there instead. It only appears once something has been shared with you.
Folders
Step 5
Who shared it
Each row says who shared it and how long ago. Hover a row for the full date, and whether it reached you through a group, a shared chat or a parent folder, for example Shared by Jordan Reyes on 12 Oct 2026 with group Legal.
Folders
Step 6
If a personal folder is missing
If your own folder ever goes missing, it comes back the next time you open Documents. Admins can also press Check User Folders under Organization, Users, to make one for any member who does not have one yet, for example someone who has never signed in.
User Management
8 users in organization
Try it in Secretary, or create an account to get started.
Related guides
Finding your way around Documents
The folder panel, Home and All Documents, views, columns, sorting and the details pane.
Uploading documents
Add files to the folder you have open, or let Secretary read them and sort them into folders for you.
Uploading a whole folder
Upload a folder from your computer with all its subfolders, keeping the same structure.