All Secretary guides

Documents & Folders

Creating folders

Make folders and subfolders to organise your documents, and decide who can see them as you go.

Step 1

Top-level folders

Owners and Admins, and anyone with a custom role that allows creating top-level folders, see New Folder at the top of the Folders panel. It always creates a top-level folder on Home, whatever you have open. Everyone else creates folders inside a folder they can open, starting with their own folder under Users.

1Top-level folders

Folders

New Folder
Home
All Documents
Finance8
Reports12
Users
Trash

Step 2

Open the folder it goes in

To make a folder inside another one, open that folder first: double-click it in the list, or click it in the Folders panel. A single click in the list only selects it. The path above the list shows where you are.

2Open the folder it goes in
HomeReports
Name
Status

2026

5 files

5 items
PDF

Q2-Report.pdf

Ready

Step 3

Press New Folder

Inside a folder, the toolbar has New Folder. It makes a folder inside the one you have open. Right-clicking empty space in the list offers New Folder too.

3Press New Folder
Search...
Upload

Step 4

Or right-click a folder

Right-click any folder in the list and choose New Subfolder to make one inside it without opening it first. New Folder on the same menu makes one beside it instead.

4Or right-click a folder
HomeReports
Name
Status

2026

5 files

5 items
PDF

Q2-Report.pdf

Ready
Pin to top
New Subfolder
New Folder
File upload
Folder upload

Step 5

Name it

The Create New Folder window says where the folder will go, under Creating inside. Type a name other people will understand later, such as Q3 Reports. Create Folder stays greyed out until there is a name.

5Name it

Create New Folder

Creating inside Reports

EveryoneRestricted
Reports

Step 6

Add a description and a colour, if you like

The description tells others what belongs in the folder. The colour (Purple, Blue, Green, Amber, Rose or Teal) colours the folder's icon, so it is easier to spot.

6Add a description and a colour, if you like

Create New Folder

Creating inside Reports

EveryoneRestricted
Reports

Step 7

Choose who can see it

Everyone means the same people who can open the folder it sits in. At the top level that is the whole organisation. Inside a restricted folder, including your own folder under Users, the new folder keeps that restriction.

7Choose who can see it

Create New Folder

Creating inside Reports

EveryoneRestricted
Reports

Step 8

Or restrict it now

Press Restricted to choose people and groups straight away. You are added to the list automatically; search Allowed Users and Allowed Groups to add others, and press × on a name to take it off. People you add get a notification.

8Or restrict it now

Create New Folder

Creating inside Reports

EveryoneRestricted
Alex JohnsonJordan Reyes
Search users by name or email...
Finance
Search groups by name...
Reports

Step 9

Create Folder

Press Create Folder. The folder appears straight away, empty and ready for uploads. To rename, move or delete it later, see Renaming, moving and copying files and folders.

9Create Folder

Create New Folder

Creating inside Reports

EveryoneRestricted
Reports